Terms of Service

Effective Date: September 14, 2025

Welcome to MOSAIC Marketplace. These Terms of Service (“Terms”) govern your access to and use of the website, mobile application, and services operated by MOSAIC Marketplace Incorporated (MOSAIC Marketplace,” “we,” “our,” or “us”). By using our services, you agree to these Terms. If you do not agree, you may not use our platform.

1. Eligibility

  • You must be at least 18 years old to use MOSAIC Marketplace.
  • Our services are not directed to children under 13 years of age.

2. Accounts

  • To access certain features, you must create an account and provide accurate, complete information.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3. Use of Services

  • Use the platform only for lawful purposes.
  • Not engage in fraudulent, misleading, or harmful activity.
  • Not attempt to disrupt, damage, or interfere with our systems, servers, or networks.

4. Retailer Participation

  • You represent that you are authorized to list your store, products, and business information.
  • You are responsible for ensuring the accuracy of product descriptions, pricing, and availability.
  • You agree that MOSAIC Marketplace is not liable for disputes between retailers and consumers.

5. Orders & Payments

  • Payments are processed securely via third-party providers (e.g., Stripe).
  • MOSAIC Marketplace does not store payment card details.
  • We may charge a transaction fee or commission as disclosed during onboarding.

6. Intellectual Property

  • All content, branding, design, and software on MOSAIC Marketplace are owned by MOSAIC Marketplace Incorporated and are protected by intellectual property laws.
  • You may not copy, modify, distribute, or create derivative works without our prior written consent.

7. Privacy

  • Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

8. Termination

  • We reserve the right to suspend or terminate your account at our discretion, including if you violate these Terms.

9. Disclaimer of Warranties

  • Our services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the platform’s availability, reliability, or suitability for your particular purpose.

10. Limitation of Liability

  • MOSAIC Marketplace shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.
  • Our total liability shall not exceed the amount you paid to us (if any) in the 12 months prior to the claim.

11. Indemnification

  • You agree to indemnify and hold harmless MOSAIC Marketplace, its affiliates, and employees from any claims, damages, or expenses resulting from your use of the services or violation of these Terms.

12. Changes to Terms

  • We may update these Terms from time to time. We will notify users of significant changes via email. Continued use of our services after changes are posted constitutes acceptance of the new Terms.

13. Governing Law

  • These Terms are governed by the laws of New York City and the State of New York, USA.

14. Contact

  • Email: inquiries@mosaic.shop
  • Address: 127 4th Pl. Brooklyn, NY 11231 USA